Privacy policy

We are pleased that you have taken an interest in our company and our website. Data protection, particularly the protection of your data, is very important to us. In the following, we would like to inform you of the collection and use of personal data.


1. Collection of personal data

Personal data are information that can be used to identify a person, i.e. information that can be traced back to a person. This includes name, e-mail address or telephone number. However, data such as preferences, hobbies, memberships or which websites someone views count as personal data.

In general you can call up all webpages for Gustav Hensel GmbH & Co. KG without providing personal information. You will be notified in advance should an individual circumstance require you to provide your name, your address or other personal data. Your personal usage data are used so that Gustav Hensel GmbH & Co. KG can make its services as enjoyable as possible and improve them.

If you decide to turn over personal data to Gustav Hensel GmbH & Co. KG using the internet so that, for example, correspondence can be processed or an order can be carried out, then this data shall be carefully handled in accordance with the strict regulations of the General Data Protection Regulation (GDPR) in conjunction with the new German Federal Data Protection Act (BDSG-new). 

By calling up the website, Gustav Hensel GmbH & Co. KG receives usage data, which are stored for security purposes and may permit identification (e.g. IP address, date, time and pages that were viewed). These data are evaluated by Gustav Hensel GmbH & Co. KG in order to learn about user behaviour and to gather statistics. In the course of doing so, all measures are in observance with the high security standards of the German Teleservices Data Protection Act (TDDSG) and the German Telecommunications Data Protection Ordinance (TDSV). Personal data is not used for identification. We reserve the right to statistically evaluate anonymised data sets.

2. Right of access and contact

You have a right to access information about your stored data at no cost and, if necessary, to rectify, block or erase these data. Please contact the following address:

Gustav Hensel GmbH & Co. KG
Gustav-Hensel-Str. 6
D-57368 Lennestadt
Telephone: +49 (0) 2723/609-0
Fax: +49 (0) 2723/60052

If you request that Gustav Hensel GmbH & Co. KG not use your personal data for further contact and/or erase them, we shall proceed accordingly. Data that are necessary for completing an order or for commercial purposes are not affected by withdrawal or erasure requests. 

Please understand that in cases of a withdrawal, personalised services can no longer be provided as this is arranged through the use of customer data.

3. Cookies

Gustav Hensel GmbH & Co. KG uses cookies. Cookies contain information that is sent back to the server for your next online visit. They can only be read by the server that also previously set them.

On the one hand, cookies are intended to make websites user friendly, specifically for the users (e.g. storing log-in data). On the other hand, they are intended to record statistical data about website usage and they allow analysis of this data for the purpose of improving our offers. The users can control how cookies are set. Most browsers are set to automatically accept cookies. However, this function can be deactivated in the browser at any time. You can set your browser such that it notifies you once cookies have been sent.

4. Web analysis-Tool - Google Analytics

The Hensel website uses the web analysis services of Google Analytics. 

By doing so, it is possible to allocate a pseudonymous user ID to data, sessions and interactions across several devices.

Google Analytics uses cookies, which are text files that are stored on your computer and that facilitate an analysis of how you use the website. The information generated by the cookie about your use of this website are generally transmitted to a Google server in the USA and stored there. 

If IP anonymisation is activated on this website, however, Google will shorten your IP address within EU member states prior to doing so. The entire IP address will only be transferred to a Google server in the USA and shortened there in exceptional cases. 

Google will not merge the IP address from your browser, transferred for the purposes of Google Analytics, with other data. Google, acting on behalf of the operators of this website, shall use this information to evaluate your use of this website in order to compile reports about website activity. These purposes also provide our legitimate interests for data processing.

5. Newsletter

You can sign up for the Hensel newsletter on our website. To do so you need to provide us with your e-mail address. The additional information serves to optimise the newsletter. Your data shall only be used to send the newsletter. It is possible to unsubscribe from the newsletter at any time. You will find the relevant link to do so at the end of the text in every newsletter we send. If you click on the link, we will delete you from the mailing list and you will receive a corresponding confirmation e-mail.

6. Contact form/Documentation request forms

You can use the contact form to send us your enquiries. The data provided shall only be used for answering your enquiries.

You have the option of having documents sent to yourself on our website. The data provided may be passed on to contracted data processors. We carefully select these service providers, and they are contractually obligated to comply with the necessary technical and organisational measures.

7. Links to other websites and social media

The website of Gustav Hensel GmbH & Co. KG may contain links to other websites. Gustav Hensel GmbH & Co. KG has no influence over the editorial content of third-party websites or that the operators adhere to their privacy policies.

Our webpages contain links and no plug-ins to social networks. In particular, Facebook, Twitter and YouTube. Please take note of their privacy policies when using these services.

8. Changes to our privacy policy

We reserve the right to adjust or change this privacy policy at any time with future effect. The current version is available on our website. Please look up our privacy policy in regular intervals and learn more about the valid provisions.

As at: 05/2018


© Gustav Hensel GmbH & Co. KG